Subaru

2012 Subaru Outback

CRM Mitchell1 2023-03-01T22:58:47+00:00

Mileage

71,775

Service Date

2/27/2023

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• REPLACE BOTH LOW BEAM HEADLIGHT BULBS AS PER CUSTOMER REQUEST.

 

DAN M. gave our service a 5 star review on 2/28/2023

2012 Subaru Outback CRM Mitchell1 2023-03-01T22:58:47+00:00

2013 Subaru Outback

CRM Mitchell1 2022-11-03T22:00:25+00:00

Mileage

123,449

Service Date

11/2/2022

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• FOUND: The 3rd (center mounted) brake light is out. The left rear brake light bulb is out. Both rear outer marker bulbs are out. L/S running light on trunk lid is out. I replaced both rear outer marker bulbs. Replaced left side running light on the trunk lid. Replaced the right side brake bulb due to a partial burnout on the bulb. I found that the newly installed bulb on the left rear brake light is defective. I installed a new bulb to the left rear brake light socket and found it to be working at this time. None of the bulb sockets have any signs of any corrosion at this time.The center mounted brake light strip, LED strip, is inoperative at this time. Recommend replace the center mounted brake light LED strip.
• REMOVE & REPLACE- THIRD BRAKE LIGHT
• STANDARD SYNTHETIC BLEND OIL CHANGE SERVICE: ____ SERVICE LIGHT RESET (This price applies to most cars, SUV's, trucks, and European cars cost extra) ____ LUBE STICKER Quote is for 5 quarts of Multi-grade synthetic blend motor oil per manufacturer specifications, additional quarts, grades, or full synthetic oils extra –OIL AND FILTER CHANGE – Replace the oil drain plug sealing washer where applicable –FULL DIGITAL VEHICLE INSPECTION W/PICTURES –CHECK AND TOP OFF ALL FLUIDS –VISUAL BRAKE INSPECTION FRONT AND REAR –VISUAL CHECK FOR POSSIBLE OIL LEAKS –INSPECT DRIVE BELTS AND HOSES –INSPECT FRONT/REAR WIPER BLADES –INSPECT THE TIRES AND SET TO PROPER PSI ** –INSPECT THE ENGINE AIR FILTER AND CABIN AIR FILTER –INSPECT FRONT AND REAR SUSPENSION –INSPECT FRONT/REAR STRUTS/SHOCKS –PERFORM EXTERIOR VEHICLE LIGHT INSPECTION –INSPECT CV AXLES/BOOTS/DRIVESHAFT(S) –INSPECT STEERING LINKAGE –RESET SERVICE LIGHT –ROAD TEST VEHICLE –CLEAN WINDSHIELD *** ** TIRE ROTATION ADDITIONAL FEE *** WASH VEHICLE WHEN TIME PERMITS
• Environmental Waste Disposal Fee, EPA ID# CAL000295851
• California Recycling Fee
• FOUND: WE FOUND THE FRONT & REAR BRAKE LININGS IN SPECIFICATION AT THIS TIME.
• Inspect and make required adjustments to set "toe", "caster", and "camber" to factory specifications on the front and rear suspension (where applicable). Alignment warranty requires tire rotations and checking tire pressure in accordance with manufacturer's specifications.
• Rotate the tires and re-balance them. Enjoy a smoother ride while extending tire life!
• Inspect the tire PSI and Inflate to Proper Specifications Front __32___PSI Rear___32__PSI

 

PAM & BILL V. gave our service a 5 star review on 11/2/2022

2013 Subaru Outback CRM Mitchell1 2022-11-03T22:00:25+00:00

2010 Subaru Outback

CRM Mitchell1 2022-10-13T22:02:53+00:00

Mileage

116,580

Service Date

10/12/2022

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• STANDARD SYNTHETIC BLEND OIL CHANGE SERVICE: ____ SERVICE LIGHT RESET (This price applies to most cars, SUV's, trucks, and European cars cost extra) ____ LUBE STICKER Quote is for 5 quarts of Multi-grade synthetic blend motor oil per manufacturer specifications, additional quarts, grades, or full synthetic oils extra –OIL AND FILTER CHANGE – Replace the oil drain plug sealing washer where applicable –FULL DIGITAL VEHICLE INSPECTION W/PICTURES –CHECK AND TOP OFF ALL FLUIDS –VISUAL BRAKE INSPECTION FRONT AND REAR –VISUAL CHECK FOR POSSIBLE OIL LEAKS –INSPECT DRIVE BELTS AND HOSES –INSPECT FRONT/REAR WIPER BLADES –INSPECT THE TIRES AND SET TO PROPER PSI ** –INSPECT THE ENGINE AIR FILTER AND CABIN AIR FILTER –INSPECT FRONT AND REAR SUSPENSION –INSPECT FRONT/REAR STRUTS/SHOCKS –PERFORM EXTERIOR VEHICLE LIGHT INSPECTION –INSPECT CV AXLES/BOOTS/DRIVESHAFT(S) –INSPECT STEERING LINKAGE –RESET SERVICE LIGHT –ROAD TEST VEHICLE –CLEAN WINDSHIELD *** ** TIRE ROTATION ADDITIONAL FEE *** WASH VEHICLE WHEN TIME PERMITS
• California Recycling Fee
• Environmental Waste Disposal Fee, EPA ID# CAL000295851
• FOUND: WE FOUND THE FRONT & REAR BRAKE LININGS IN SPECIFICATIONS AT THIS TIME.
• REMOVE & REPLACE- AIR FILTER
• RADIATOR HOSE – Remove & Replace – Both
• Inspect the tire PSI and Inflate to Proper Specifications Front __30___PSI Rear___30__PSI

 

TRUDY & SCOTT D. gave our service a 5 star review on 10/12/2022

2010 Subaru Outback CRM Mitchell1 2022-10-13T22:02:53+00:00

2010 Subaru Outback

CRM Mitchell1 2022-06-07T22:00:59+00:00

Mileage

113,140

Service Date

6/3/2022

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• STANDARD SYNTHETIC BLEND OIL CHANGE SERVICE: ____ SERVICE LIGHT RESET (This price applies to most cars, SUV's, trucks, and European cars cost extra) ____ LUBE STICKER Quote is for 5 quarts of Multi-grade synthetic blend motor oil per manufacturer specifications, additional quarts, grades, or full synthetic oils extra –OIL AND FILTER CHANGE – Replace the oil drain plug sealing washer where applicable –FULL DIGITAL VEHICLE INSPECTION W/PICTURES –CHECK AND TOP OFF ALL FLUIDS –VISUAL BRAKE INSPECTION FRONT AND REAR –VISUAL CHECK FOR POSSIBLE OIL LEAKS –INSPECT DRIVE BELTS AND HOSES –INSPECT FRONT/REAR WIPER BLADES –INSPECT THE TIRES AND SET TO PROPER PSI ** –INSPECT THE ENGINE AIR FILTER AND CABIN AIR FILTER –INSPECT FRONT AND REAR SUSPENSION –INSPECT FRONT/REAR STRUTS/SHOCKS –PERFORM EXTERIOR VEHICLE LIGHT INSPECTION –INSPECT CV AXLES/BOOTS/DRIVESHAFT(S) –INSPECT STEERING LINKAGE –RESET SERVICE LIGHT –ROAD TEST VEHICLE –CLEAN WINDSHIELD *** ** TIRE ROTATION ADDITIONAL FEE *** WASH VEHICLE WHEN TIME PERMITS
• Environmental Waste Disposal Fee, EPA ID# CAL000295851
• California Recycling Fee
• FOUND: WE FOUND THE FRONT AND REAR
• REMOVE & REPLACE- WIPER BLADES
• DISASSEMBLE, REPLACE THE CABIN AIR FILTER, REASSEMBLE.
• REMOVE & REPLACE- BRAKE LIGHT BULB (LEFT)
• Rotate the tires and re-balance them. Enjoy a smoother ride while extending tire life!
• Inspect the tire PSI and Inflate to Proper Specifications Front __32___PSI Rear__32___PSI

 

TRUDY & SCOTT D. gave our service a 5 star review on 6/6/2022

2010 Subaru Outback CRM Mitchell1 2022-06-07T22:00:59+00:00

2017 Subaru Outback

CRM Mitchell1 2022-03-19T22:01:59+00:00

Mileage

63,211

Service Date

3/17/2022

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• STANDARD SYNTHETIC OIL CHANGE SERVICE: ____ SERVICE LIGHT RESET (This price applies to most cars, SUV's, trucks, and European cars cost extra) ____ LUBE STICKER Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades, extra –OIL AND FILTER CHANGE – Replace the oil drain plug sealing washer where applicable –FULL DIGITAL VEHICLE INSPECTION W/PICTURES –CHECK AND TOP OFF ALL FLUIDS –VISUAL BRAKE INSPECTION FRONT AND REAR –VISUAL CHECK FOR POSSIBLE OIL LEAKS –INSPECT DRIVE BELTS AND HOSES –INSPECT FRONT/REAR WIPER BLADES –INSPECT THE TIRES AND SET TO PROPER PSI ** –INSPECT THE ENGINE AIR FILTER AND CABIN AIR FILTER –INSPECT FRONT AND REAR SUSPENSION –INSPECT FRONT/REAR STRUTS/SHOCKS –PERFORM EXTERIOR VEHICLE LIGHT INSPECTION –INSPECT CV AXLES/BOOTS/DRIVESHAFT(S) –INSPECT STEERING LINKAGE –RESET SERVICE LIGHT –ROAD TEST VEHICLE –CLEAN WINDSHIELD *** ** TIRE ROTATION ADDITIONAL FEE *** WASH VEHICLE WHEN TIME PERMITS
• California Recycling Fee
• Rotate the tires front to rear to extend tire life.
• Clean the throttle body and butterfly valve, clean the mass air flow sensor, induce a cleaner to service the intake valves, intake plenum, combustion chamber, piston tops, + add a concentrated cleaner to the fuel tank. Take advantage of these cleaning chemicals by filling your fuel tank right away!
• FOUND: THE REAR BRAKE LININGS AND ROTORS ARE IN NEED OF REPLACEMENT AT THIS TIME.
• Install premium grade brake pad set, clean and lubricate the caliper guides and hardware, inspect the hydraulic system reassemble and make adjustments as required. Remove brake rotors for resurfacing or replacement.
• PERFORM THE REQUIRED REAR BRAKE ACTUATOR CALIBRATION PROCEDURE.
• Extract the existing brake fluid, replenish the system with fresh fluid, bleed the system of any air or preexisting brake fluid.
• Environmental Waste Disposal Fee, EPA ID# CAL000295851
• Inspect the tire PSI and Inflate to Proper Specifications Front __35___PSI Rear__33___PSI

 

JOSE L. gave our service a 5 star review on 3/18/2022

2017 Subaru Outback CRM Mitchell1 2022-03-19T22:01:59+00:00

2006 Subaru Outback

CRM Mitchell1 2022-01-27T23:03:54+00:00

Mileage

77,774

Service Date

1/26/2022

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• STANDARD SYNTHETIC BLEND OIL CHANGE SERVICE: ____ SERVICE LIGHT RESET (This price applies to most cars, SUV's, trucks, and European cars cost extra) ____ LUBE STICKER Quote is for 5 quarts of Multi-grade synthetic blend motor oil per manufacturer specifications, additional quarts, grades, or full synthetic oils extra –OIL AND FILTER CHANGE – Replace the oil drain plug sealing washer where applicable –FULL DIGITAL VEHICLE INSPECTION W/PICTURES –CHECK AND TOP OFF ALL FLUIDS –VISUAL BRAKE INSPECTION FRONT AND REAR –VISUAL CHECK FOR POSSIBLE OIL LEAKS –INSPECT DRIVE BELTS AND HOSES –INSPECT FRONT/REAR WIPER BLADES –INSPECT THE TIRES AND SET TO PROPER PSI ** –INSPECT THE ENGINE AIR FILTER AND CABIN AIR FILTER –INSPECT FRONT AND REAR SUSPENSION –INSPECT FRONT/REAR STRUTS/SHOCKS –PERFORM EXTERIOR VEHICLE LIGHT INSPECTION –INSPECT CV AXLES/BOOTS/DRIVESHAFT(S) –INSPECT STEERING LINKAGE –RESET SERVICE LIGHT –ROAD TEST VEHICLE –CLEAN WINDSHIELD *** ** TIRE ROTATION ADDITIONAL FEE *** WASH VEHICLE WHEN TIME PERMITS
• California Recycling Fee
• Environmental Waste Disposal Fee, EPA ID# CAL000295851
• Inspect the tire PSI and Inflate to Proper Specifications Front __35___PSI Rear__35___PSI
• INSPECT AND ADVISE: I confirmed the customers concerned that there is a belt noise present at cold start up. This is a squeak type noise. Further inspections found that the drive belts are in need of adjustment. At this time I adjusted both the power steering belt and the AC belt. Rec monitor and advise
• INSPECT AND ADVISE:
• FOUND: WE WERE UNABLE TO DUPLICATE ANY BRAKE ISSUES AT THIS TIME.
• Extract the existing brake fluid, replenish the system with fresh fluid, bleed the system of any air or preexisting brake fluid.
• DISASSEMBLE, REPLACE THE RADIATOR ASSEMBLY, REASSEMBLE, REPLENISH COOLANT, BLEED THE SYSTEM, CLEAN AS BEST POSSIBLE.

 

JOHN & JENNIFER M. gave our service a 5 star review on 1/26/2022

2006 Subaru Outback CRM Mitchell1 2022-01-27T23:03:54+00:00

2012 Subaru Outback

CRM Mitchell1 2021-12-06T23:00:31+00:00

Mileage

141,553

Service Date

12/1/2021

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• PERFORM NECESSARY DIAGNOSTIC TESTING AND ADVISE:
• FOUND: I inspected the vehicle and confirmed the client's concern that there are codes present in multiple modules. The commonality between these codes and the modules is the low-voltage condition that was present. I performed the necessary diagnostic testing on the vehicle electrical system and found the alternator output is erratic. The battery is unable to hold a sufficient charge, is leaking and the terminals are significantly corroded. Recommend replacing the battery, alternator and positive battery terminal.
• FOUND:
• Inspect the tire PSI and Inflate to Proper Specifications Front __35___PSI Rear___35__PSI
• DISASSEMBLE, REPLACE THE ALTERNATOR ASSEMBLY, BATTERY AND POSITIVE BATTERY CABLE TERMINAL END, REASSEMBLE, TEST FOR PROPER OPERATION.
• I performed the recommended repairs to the vehicle charging system and was able to test drive the vehicle. During the test drive I found the engine coolant temperature is erratic as described by the client. I performed the necessary diagnostic testing and found that there is poor coolant circulation. I suspect the thermostat has failed. We recommend replacement of the thermostat.
• I replaced the thermostat and found cooling system circulation has been restored. I again attempted to test drive the vehicle and found the coolant temperature varies from 220 to 250 degrees back and forth. I monitored the engine coolant temperature with a thermal scanner and found this coolant temperature is stable. I continued the inspection and down the coolant temperature sending unit has failed. I replaced the sending unit, test drove the vehicle monitoring the coolant temperature on the scanner and found the coolant temperature is stable. At this time the cooling system operational is nominal.
• Environmental Waste Disposal Fee, EPA ID# CAL000295851

 

BRETT H. gave our service a 5 star review on 12/5/2021

2012 Subaru Outback CRM Mitchell1 2021-12-06T23:00:31+00:00

2016 Subaru Legacy

CRM Mitchell1 2021-08-21T22:03:14+00:00

Mileage

32,402

Service Date

8/20/2021

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• PERFORM THE 30,000 MILE SERVICE AS PER CUSTOMER REQUEST.
• Quote is for 5 quarts of Multi-grade full-synthetic motor oil per manufacturer specifications, additional quarts, grades extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable — Quick visual inspect of belts and hoses — Check/Top off underhood fluids if serviceable
• California Recycling Fee
• Environmental Waste Disposal Fee, EPA ID# CAL000295851
• Rotate the tires front to rear to extend tire life.
• BRAKE INSPECTION: Road test vehicle, visually Inspect the front and rear brake linings, brake hoses, and hydraulic components and advise: RF 10 MM, LF 10 MM RR 8 MM LR 8 MM
• Inspect the tire PSI and Inflate to Proper Specifications Front _____PSI Rear_____PSI
• Extract the existing brake fluid, replenish the system with fresh fluid, bleed the system of any air or preexisting brake fluid.

 

PATRICK H. gave our service a 5 star review on 8/20/2021

2016 Subaru Legacy CRM Mitchell1 2021-08-21T22:03:14+00:00

2006 Subaru Outback

CRM Mitchell1 2021-06-20T22:01:58+00:00

Mileage

74,362

Service Date

6/18/2021

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• PERFORM NECESSARY DIAGNOSTIC TESTING AND ADVISE:
• FOUND:I inspected the vehicle and confirmed the client's concern that the check engine light is illuminated and there is an intermittent extended crank symptom present. I retrieved diagnostic trouble code P0638 which indicates there is an internal electrical correlation fault between the amperage draw required to open the throttle plate and the throttle position that is measured via the throttle position sensor. This is an indication of an internal binding issue or mechanical fault with the throttle body.
• THROTTLE BODY ASSEMBLY – Remove & Replace – 2.5L Eng,Turbocharger – [Includes: Transfer components and adjust.]
• USE THE FACTORY RECOMMENDED OIL TYPE AND QUANTITY.
• Drain or vacuum extract the differential oil as required, refill with the correct oil (does not include removal of the differential cover).
• Environmental Waste Disposal Fee, EPA ID# CAL000295851
• FOUND:
• Inspect the tire PSI and Inflate to Proper Specifications Front ___32__PSI Rear___30__PSI

 

JOHN & JENNIFER M. gave our service a 5 star review on 6/19/2021

2006 Subaru Outback CRM Mitchell1 2021-06-20T22:01:58+00:00

2010 Subaru Outback

CRM Mitchell1 2020-10-30T22:03:35+00:00

Mileage

94,572

Service Date

10/29/2020

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• COOLING SYSTEM INSPECTION: Pressure test the cooling system and radiator cap for leaks, inspect the belts and hoses for visual defects, inspect the coolant level and condition, inspect the water pump (if visually accessible) and advise:
• FOUND: WE FOUND NO LEAKS UNDER THE VEHICLE. THE RADIATOR CAP WAS FOUND FAULTY CAUSING THE COOLANT LOSS. THE ENGINE IS BURNING EXCESSIVE OIL AND WILL REQUIRE CHECKING THE FLUID LEVEL AND ADDING AS REQUIRED.
• REINSPECT AND ADVISE:

 

TRUDY & SCOTT D. gave our service a 5 star review on 10/29/2020

2010 Subaru Outback CRM Mitchell1 2020-10-30T22:03:35+00:00