Kia

2015 Kia Sorento

CRM Mitchell1 2022-10-08T22:02:03+00:00

Mileage

30,905

Service Date

10/7/2022

Services Performed

• INSPECT AND ADVISE:
• Roadtest, inspect the integrity of the steering and suspension components, inspect the front and rear tires, inspect for excessive "play" in the wheel bearings and other related components, and advise: WE DUPLICATED THE DESCRIBED SYMPTOM AND RECOMMEND TO COMPUTER SPIN-BALANCE ALL FOUR WHEELS AND A WHEEL ALIGNMENT.
• INSPECT AND ADVISE: THE THROTTLE BODY AND AIR FILTER ARE DIRTY. WE RECOMMEND A FUEL SYSTEM SERVICE AND A NEW AIR FILTER.
• FOUND:
• Inspect the tire PSI and Inflate to Proper Specifications Front __35___PSI Rear_35___PSI
• Induce a cleaner to service the intake valves, intake plenum, combustion chamber, piston tops, + add a concentrated cleaner to the fuel tank. Take advantage of these cleaning chemicals by filling your fuel tank right away!
• Rotate the tires and re-balance them. Enjoy a smoother ride while extending tire life! * NOTE: WE DID NOT ROTATE THE TIRES AT THIS TIME.
• Inspect and make required adjustments to set "toe", "caster", and "camber" to factory specifications on the front and rear suspension (where applicable). Alignment warranty requires tire rotations and checking tire pressure in accordance with manufacturer's specifications.

 

KEVIN Z. gave our service a 5 star review on 10/7/2022

2015 Kia Sorento CRM Mitchell1 2022-10-08T22:02:03+00:00

2019 Kia Optima

CRM Mitchell1 2022-09-28T21:59:09+00:00

Mileage

35,648

Service Date

9/26/2022

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• REPLACE THE WINDSHIELD WIPER BLADES (WARRANTY)

 

CASSANDRA G. gave our service a 5 star review on 9/27/2022

2019 Kia Optima CRM Mitchell1 2022-09-28T21:59:09+00:00

2014 Kia Soul

CRM Mitchell1 2022-06-19T22:01:43+00:00

Mileage

129,790

Service Date

6/17/2022

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• THE CUSTOMER STATES ABOUT 1 MONTH AGO THE "CHECK ENGINE" LIGHT ILLUMINATED ON THE DASH WITH A ROUGH RUNNING CONDITION. THE CAR WAS TOWED TO ANOTHER SHOP AND HAD A COIL AND SPARK PLUGS REPLACED. THE ENGINE HAS SINCE NEEDED 2 QUARTS OF ENGINE OIL ADDED. INSPECT AND ADVISE ON NEEDED REPAIR.
• FOUND: I inspected the vehicle and verified the client's concern that the vehicle lacks power and will not accelerate. I found there is a significant restriction in the exhaust system. I suspect the catalytic converter has failed. Recommend removing the catalytic converter for further inspection and possible replacement.
• DISASSEMBLE, REPLACE THE EXHAUST MANIFOLD/CATALYTIC CONVERTER, REASSEMBLE.
• STANDARD SYNTHETIC BLEND OIL CHANGE SERVICE: ____ SERVICE LIGHT RESET (This price applies to most cars, SUV's, trucks, and European cars cost extra) ____ LUBE STICKER Quote is for 5 quarts of Multi-grade synthetic blend motor oil per manufacturer specifications, additional quarts, grades, or full synthetic oils extra –OIL AND FILTER CHANGE – Replace the oil drain plug sealing washer where applicable –FULL DIGITAL VEHICLE INSPECTION W/PICTURES –CHECK AND TOP OFF ALL FLUIDS –VISUAL BRAKE INSPECTION FRONT AND REAR –VISUAL CHECK FOR POSSIBLE OIL LEAKS –INSPECT DRIVE BELTS AND HOSES –INSPECT FRONT/REAR WIPER BLADES –INSPECT THE TIRES AND SET TO PROPER PSI ** –INSPECT THE ENGINE AIR FILTER AND CABIN AIR FILTER –INSPECT FRONT AND REAR SUSPENSION –INSPECT FRONT/REAR STRUTS/SHOCKS –PERFORM EXTERIOR VEHICLE LIGHT INSPECTION –INSPECT CV AXLES/BOOTS/DRIVESHAFT(S) –INSPECT STEERING LINKAGE –RESET SERVICE LIGHT –ROAD TEST VEHICLE –CLEAN WINDSHIELD *** ** TIRE ROTATION ADDITIONAL FEE *** WASH VEHICLE WHEN TIME PERMITS
• California Recycling Fee
• Environmental Waste Disposal Fee, EPA ID# CAL000295851
• Inspect the tire PSI and Inflate to Proper Specifications Front __32___PSI Rear__32__PSI
• FOUND:
• Install premium grade brake pad set, clean and lubricate the caliper guides and hardware, inspect the hydraulic system reassemble and make adjustments as required. Remove brake rotors for resurfacing or replacement.

 

AMY K. gave our service a 5 star review on 6/17/2022

2014 Kia Soul CRM Mitchell1 2022-06-19T22:01:43+00:00

2014 Kia Forte

CRM Mitchell1 2022-04-16T22:01:44+00:00

Mileage

122,317

Service Date

4/15/2022

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• STANDARD SYNTHETIC BLEND OIL CHANGE SERVICE: ____ SERVICE LIGHT RESET (This price applies to most cars, SUV's, trucks, and European cars cost extra) ____ LUBE STICKER Quote is for 5 quarts of Multi-grade synthetic blend motor oil per manufacturer specifications, additional quarts, grades, or full synthetic oils extra –OIL AND FILTER CHANGE – Replace the oil drain plug sealing washer where applicable –FULL DIGITAL VEHICLE INSPECTION W/PICTURES –CHECK AND TOP OFF ALL FLUIDS –VISUAL BRAKE INSPECTION FRONT AND REAR –VISUAL CHECK FOR POSSIBLE OIL LEAKS –INSPECT DRIVE BELTS AND HOSES –INSPECT FRONT/REAR WIPER BLADES –INSPECT THE TIRES AND SET TO PROPER PSI ** –INSPECT THE ENGINE AIR FILTER AND CABIN AIR FILTER –INSPECT FRONT AND REAR SUSPENSION –INSPECT FRONT/REAR STRUTS/SHOCKS –PERFORM EXTERIOR VEHICLE LIGHT INSPECTION –INSPECT CV AXLES/BOOTS/DRIVESHAFT(S) –INSPECT STEERING LINKAGE –RESET SERVICE LIGHT –ROAD TEST VEHICLE –CLEAN WINDSHIELD *** ** TIRE ROTATION ADDITIONAL FEE *** WASH VEHICLE WHEN TIME PERMITS
• California Recycling Fee
• Environmental Waste Disposal Fee, EPA ID# CAL000295851
• FOUND:
• Inspect the tire PSI and Inflate to Proper Specifications Front __35___PSI Rear__35___PSI
• INSPECT AND ADVISE: WE DUPLICATED A RATTLE SOUND FROM THE EXHAUST. WE REPOSITIONED THE DOWN-PIPE HEAT SHIELD AS REQUIRED.
• DISASSEMBLE, REPLACE THE SPARK PLUGS, REASSEMBLE.
• DISASSEMBLE, REPLACE THE ACCESSORY DRIVE BELT, REASSEMBLE.
• DISASSEMBLE, REPLACE THE FRONT STRUT ASSEMBLIES AND REAR SHOCK ABSORBERS, REASSEMBLE.
• Inspect and make required adjustments to set "toe", "caster", and "camber" to factory specifications on the front and rear suspension (where applicable). Alignment warranty requires tire rotations and checking tire pressure in accordance with manufacturer's specifications.

 

JADYN H. gave our service a 5 star review on 4/15/2022

2014 Kia Forte CRM Mitchell1 2022-04-16T22:01:44+00:00

2019 Kia Soul

CRM Mitchell1 2022-02-17T23:04:13+00:00

Mileage

51,032

Service Date

2/16/2022

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• TOW IN: THE ENGINE CRANKS-OVER, BUT WILL NOT START. PERFORM NECESSARY DIAGNOSTIC TESTING AND ADVISE:
• FOUND: I inspected the vehicle and verified the client's concern that the engine cranks and will not start. I found the engine is flooded. I cleared the flood condition and started the engine. I found a significant misfire present on the number 3 cylinder. I found the secondary ignition components are fuel saturated. Spark is available. I performed a compression test and found compression is nominal. Using an inspection camera I commanded the fuel pump to the on position and monitored the cylinder through the spark plug hole. I found a significant amount of fuel leaking from the fuel injector. This is an indication that the direct injection fuel injector for the number 3 cylinder has failed. There is a significant amount of fuel present in the engine oil. Recommend replacing the number 3 fuel injector, spark plugs, performing an air induction service and performing an engine oil change with flush to remove excessive fuel from the crankcase. The possibility of damage to the internal engine components due to engine oil breakdown as a result of fuel contamination may be present. Monitor for oil consumption and excessive tail pipe smoke over the next 500 to 1,000 miles.
• FUEL INJECTOR – Remove & Replace – 1.6L Eng,Normally Aspirated
• SPARK PLUGS – Remove & Replace – All
• Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable — Quick visual inspect of belts and hoses — Check/Top off underhood fluids if serviceable
• California Recycling Fee
• Environmental Waste Disposal Fee, EPA ID# CAL000295851
• BRAKE INSPECTION: Road test vehicle, visually Inspect the front and rear brake linings, brake hoses, and hydraulic components and advise: RF MM, LF MM RR MM LR MM
• Inspect the tire PSI and Inflate to Proper Specifications Front _____PSI Rear_____PSI
• Induce a cleaner to service the intake valves, intake plenum, combustion chamber, piston tops, + add a concentrated cleaner to the fuel tank. Take advantage of these cleaning chemicals by filling your fuel tank right away!

 

CAROLYN N. gave our service a 5 star review on 2/16/2022

2019 Kia Soul CRM Mitchell1 2022-02-17T23:04:13+00:00

2017 Kia Sedona

CRM Mitchell1 2021-11-19T23:04:15+00:00

Mileage

26,270

Service Date

11/18/2021

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable — Quick visual inspect of belts and hoses — Check/Top off underhood fluids if serviceable
• California Recycling Fee
• Environmental Waste Disposal Fee, EPA ID# CAL000295851
• BRAKE INSPECTION: Road test vehicle, visually Inspect the front and rear brake linings, brake hoses, and hydraulic components and advise: RF 9 MM, LF 9 MM RR 7 MM LR 7 MM
• Inspect the tire PSI and Inflate to Proper Specifications Front __35___PSI Rear___35__PSI
• REPLACE THE WINDSHIELD WIPER BLADES

 

CHIRU V. gave our service a 5 star review on 11/18/2021

2017 Kia Sedona CRM Mitchell1 2021-11-19T23:04:15+00:00

2014 Kia Forte

CRM Mitchell1 2021-10-29T22:06:24+00:00

Mileage

116,131

Service Date

10/28/2021

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable — Quick visual inspect of belts and hoses — Check/Top off underhood fluids if serviceable
• California Recycling Fee
• Environmental Waste Disposal Fee, EPA ID# CAL000295851
• BRAKE INSPECTION: Road test vehicle, visually Inspect the front and rear brake linings, brake hoses, and hydraulic components and advise: RF 9 MM, LF 9 MM RR 9 MM LR 9 MM
• Inspect the tire PSI and Inflate to Proper Specifications Front __32__PSI Rear_32___PSI
• Rotate the tires front to rear to extend tire life.

 

JADYN H. gave our service a 5 star review on 10/28/2021

2014 Kia Forte CRM Mitchell1 2021-10-29T22:06:24+00:00

2019 Kia Sorento

CRM Mitchell1 2021-07-21T22:03:18+00:00

Mileage

37,024

Service Date

7/20/2021

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable — Quick visual inspect of belts and hoses — Check/Top off underhood fluids if serviceable
• Environmental Waste Disposal Fee, EPA ID# CAL000295851
• California Recycling Fee
• BRAKE INSPECTION: Road test vehicle, visually Inspect the front and rear brake linings, brake hoses, and hydraulic components and advise: RF 6 MM, LF 6 MM RR 3 MM LR 3 MM
• Inspect the tire PSI and Inflate to Proper Specifications Front __34___PSI Rear__34___PSI

 

GARY & LAUREN H. gave our service a 5 star review on 7/20/2021

2019 Kia Sorento CRM Mitchell1 2021-07-21T22:03:18+00:00

2015 Kia Optima

CRM Mitchell1 2021-02-20T23:02:23+00:00

Mileage

75,865

Service Date

2/18/2021

Services Performed

• CABIN AIR FILTER – Remove & Replace
• Clean the throttle body and butterfly valve, clean the mass air flow sensor, induce a cleaner to service the intake valves, intake plenum, combustion chamber, piston tops, + add a concentrated cleaner to the fuel tank. Take advantage of these cleaning chemicals by filling your fuel tank right away!
• Extract the existing brake fluid, replenish the system with fresh fluid, bleed the system of any air or preexisting brake fluid.
• FOUND:I inspected the vehicle and confirmed the customer's concern that the passenger window does not operate. I removed the door panel to facilitate inspection and found the window regulator assembly has failed.
• Inspect the tire PSI and Inflate to Proper Specifications Front __33___PSI Rear__33___PSI
• Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable — Quick visual inspect of belts and hoses — Check/Top off underhood fluids if serviceable
• SHOCK &/OR STRUT ASSEMBLY – Remove & Install or Remove & Replace – Both Sides. – [DOES NOT include disassemble or alignment.]
• THE CUSTOMER STATES THE PASSENGER SIDE FRONT WINDOW WILL NOT ROLL UP. INSPECT AND ADVISE ON NEEDED REPAIR. IS THE VEHICLE DUE FOR SERVICE?
• USE THE FACTORY RECOMMENDED OIL TYPE AND QUANTITY.
• WINDOW REGULATOR – Remove & Replace – Front,Power,One Side
• California Recycling Fee
• Environmental Waste Disposal Fee, EPA ID# CAL000295851

 

MATT P. gave our service a 5 star review on 2/19/2021

2015 Kia Optima CRM Mitchell1 2021-02-20T23:02:23+00:00

2013 Kia Soul

CRM Mitchell1 2020-11-18T23:01:53+00:00

Mileage

145,134

Service Date

11/16/2020

Services Performed

• AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
• FOUND: WE FOUND THE FOLLOWING "CHECK ENGINE" LIGHT CODES FROM THE POWER TRAIN CONTROL MODULE. #P0130 (OXYGEN SENSOR BANK #1 SENSOR #1 FAULT) #P0300 (RAMDOM MIS-FIRE) #P0301 (CYLINDER #1 MIS-FIRE) #P0302 (CYLINDER #2 MIS-FIRE) #P0420 (CATALYST EFFICIENCY) AT THIS TIME WE REPLACED THE SPARK PLUGS AND FOUND THE ENGINE IN GOOD RUNNING CONDITION. NOTE: THE ENGINE HAS A LOUD INTERNAL NOISE. THE SPARK PLUGS LOOKED TO BE FOULED DUE TO EXCESSIVE OIL CONSUMPTION. THE ENGINE ASSEMBLY SHOULD BE REPLACED.
• SPARK PLUGS – Remove & Replace – All
• THE "CHECK ENGINE" LIGHT IS ILLUMINATED ON THE DASH. THE VEHICLE IS RUNNING ROUGH.

 

IRENE B. gave our service a 5 star review on 11/17/2020

2013 Kia Soul CRM Mitchell1 2020-11-18T23:01:53+00:00