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RAM

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We Service and Repair Most RAM Trucks

2020 RAM 2500 HD

2023-05-11T22:02:01+00:00

RAM 2500 HD

Mileage
23,031
Service Date
5/10/2023
Services Performed
  • AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
  • Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable — Quick visual inspect of belts and hoses — Check/Top off underhood fluids if serviceable
  • California Recycling Fee
  • Environmental Waste Disposal Fee, EPA ID# CAL000295851
  • FOUND:
  • Inspect the tire PSI and Inflate to Proper Specifications Front ___60__PSI Rear_60____PSI
  • INSPECT AND ADVISE: I inspected the vehicle and confirmed the customers concern, that there is a intermittent clunking-type noise present from the rear of the vehicle.
  • Roadtest, inspect the integrity of the steering and suspension components, inspect the front and rear tires, inspect for excessive "play" in the wheel bearings and other related components, and advise: I inspected the front and rear suspension components and found that the RR rear sway bar link rod was slightly loose where it attaches to the rear sway bar on the RR corner. I retorqued both rear sway bar link rods, performed a second test drive and found the noise to be gone at this time.
 
MATT & DONNA S. gave our service a 5 star review on 5/10/2023
2020 RAM 2500 HD 2023-05-11T22:02:01+00:00

2019 RAM ProMaster City

2023-04-25T22:06:32+00:00

RAM ProMaster City

Mileage
51,484
Service Date
4/24/2023
Services Performed
  • THE CUSTOMER STATES THE USED THE VEHICLE TO HELP JUMP START ANOTHER VEHICLE AND SINCE THE BATTERY LIGHT WILL ILLUMINATE ON THE DASH AFTER THE ENGINE HAS BEEN RUNNING FOR AWHILE. INSPECT AND ADVISE ON NEEDED REPAIR.
  • FOUND: I inspected the vehicle and verified the clients concerned that the charging warning light illuminates after a brief. Of driving. I inspected the charging system and found there is no output from the alternator. I continued the inspection in regards to the alternator circuit and found there's no power being supplied to the alternator through the B+ lead. Further inspection found that the 150 amp bolt-in bus fuse has failed. This part is serviceable however it is integral to the underhood power distribution system and will require disassembly and reassembly. Recommend replacing the power fuse and reevaluating alternator operation.
  • REMOVE & REPLACE- CHARGING FUSE INSTALLATION AND RECHECK THE SYSTEM OPERATION.
  • Inspect the tire PSI and Inflate to Proper Specifications Front _____PSI Rear_____PSI
 
JACK S. gave our service a 5 star review on 4/24/2023
2019 RAM ProMaster City 2023-04-25T22:06:32+00:00

2020 RAM 2500 HD

2023-04-04T21:59:23+00:00

RAM 2500 HD

Mileage
21,870
Service Date
4/3/2023
Services Performed
  • AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
  • Inspect and make required adjustments to set "toe", "caster", and "camber" to factory specifications on the front and rear suspension (where applicable). Alignment warranty requires tire rotations and checking tire pressure in accordance with manufacturer's specifications.
  • Inspect the tire PSI and Inflate to Proper Specifications Front _____PSI Rear_____PSI
 
MATT & DONNA S. gave our service a 5 star review on 4/3/2023
2020 RAM 2500 HD 2023-04-04T21:59:23+00:00

2019 RAM 1500

2022-11-08T23:01:15+00:00

RAM 1500

Mileage
42,528
Service Date
11/7/2022
Services Performed
  • AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
  • STANDARD SYNTHETIC BLEND OIL CHANGE SERVICE: ____ SERVICE LIGHT RESET (This price applies to most cars, SUV's, trucks, and European cars cost extra) ____ LUBE STICKER Quote is for 5 quarts of Multi-grade synthetic blend motor oil per manufacturer specifications, additional quarts, grades, or full synthetic oils extra –OIL AND FILTER CHANGE – Replace the oil drain plug sealing washer where applicable –FULL DIGITAL VEHICLE INSPECTION W/PICTURES –CHECK AND TOP OFF ALL FLUIDS –VISUAL BRAKE INSPECTION FRONT AND REAR –VISUAL CHECK FOR POSSIBLE OIL LEAKS –INSPECT DRIVE BELTS AND HOSES –INSPECT FRONT/REAR WIPER BLADES –INSPECT THE TIRES AND SET TO PROPER PSI ** –INSPECT THE ENGINE AIR FILTER AND CABIN AIR FILTER –INSPECT FRONT AND REAR SUSPENSION –INSPECT FRONT/REAR STRUTS/SHOCKS –PERFORM EXTERIOR VEHICLE LIGHT INSPECTION –INSPECT CV AXLES/BOOTS/DRIVESHAFT(S) –INSPECT STEERING LINKAGE –RESET SERVICE LIGHT –ROAD TEST VEHICLE –CLEAN WINDSHIELD *** ** TIRE ROTATION ADDITIONAL FEE *** WASH VEHICLE WHEN TIME PERMITS
  • California Recycling Fee
  • Environmental Waste Disposal Fee, EPA ID# CAL000295851
  • FOUND:
  • Inspect the tire PSI and Inflate to Proper Specifications Front __35___PSI Rear__35___PSI
  • Rotate the tires front to rear to extend tire life.
  • INSPECT AND ADVISE:
  • Roadtest, inspect the integrity of the steering and suspension components, inspect the front and rear tires, inspect for excessive "play" in the wheel bearings and other related components, and advise: WE PERFORMED AN EXTENDED VEHICLE TEST DRIVE AND WERE UNABLE TO DUPLICATE THE DESCRIBED NOISE AT THIS TIME. THE STEERING LINKAGE AND SUSPENSION ARE IN EXCELLENT CONDITION AT THIS TIME.
 
DONALD O. gave our service a 5 star review on 11/7/2022
2019 RAM 1500 2022-11-08T23:01:15+00:00

2020 RAM 2500 HD

2022-10-22T22:01:58+00:00

RAM 2500 HD

Mileage
15,532
Service Date
10/21/2022
Services Performed
  • AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
  • Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable — Quick visual inspect of belts and hoses — Check/Top off underhood fluids if serviceable
  • California Recycling Fee
  • Environmental Waste Disposal Fee, EPA ID# CAL000295851
  • FOUND:
  • Inspect the tire PSI and Inflate to Proper Specifications Front ___60__PSI Rear_60____PSI
  • REPLACE THE CABIN AIR FILTER
 
MATT S. gave our service a 5 star review on 10/21/2022
2020 RAM 2500 HD 2022-10-22T22:01:58+00:00

2017 RAM 1500

2022-06-26T21:59:16+00:00

RAM 1500

Mileage
67,815
Service Date
6/24/2022
Services Performed
  • AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
  • CNA # 888-882-0200 #35388482
  • FOUND: I inspected the vehicle and verified the client's concern that the check engine light is illuminated and there are misfire concerns present. I retrieved diagnostic trouble code P0300 which indicates there's a misfire concern on multiple cylinders. I retrieved diagnostic trouble code P0175 which indicates Bank 2 is running rich. I retrieved diagnostic trouble code P0171 which indicates Bank 1 is running lean. I retrieved diagnostic trouble code P0157 which indicates the Bank 2 downstream oxygen sensor switch rate is lower than anticipated. I performed the necessary diagnostic testing and found the Bank 2 rear oxygen sensor has failed. This failure is causing the PCM to cut off fuel to the Bank 2 fuel injectors which is causing the misfire concern. This is effecting fuel delivery to Bank 2 of the engine. Recommend replacing the oxygen sensor, resetting the adaptive fuel strategy and test driving the vehicle to address any additional concerns.
  • OXYGEN SENSOR – Remove & Replace – V6,3.6L Eng Each
  • ENGINE OIL COOLER – Remove & Replace – V6,3.6L Eng Housing – [Includes: R&I Intake Manifold Gaskets.]
  • AUTH#9301480 COVERAGE TOTAL $753.29 WITH A $250.00 DEDUCTIBLE.
  • Inspect the tire PSI and Inflate to Proper Specifications Front __35___PSI Rear__35___PSI
 
JULIAN Y. gave our service a 5 star review on 6/25/2022
2017 RAM 1500 2022-06-26T21:59:16+00:00

2014 RAM ProMaster 2500

2021-07-30T22:01:54+00:00

RAM ProMaster 2500

Mileage
111,098
Service Date
7/28/2021
Services Performed
  • AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
  • Quote is for 5 quarts of Multi-grade non-synthetic motor oil per manufacturer specifications, additional quarts, grades, or synthetic oils extra — Drain and refill motor oil — Replace oil filter — Replace oil drain plug sealing washer if applicable — Quick visual inspect of belts and hoses — Check/Top off underhood fluids if serviceable
  • California Recycling Fee
  • Environmental Waste Disposal Fee, EPA ID# CAL000295851
  • Inspect the tire PSI and Inflate to Proper Specifications Front __65___PSI Rear__72___PSI
  • BRAKE INSPECTION: Road test vehicle, visually Inspect the front and rear brake linings, brake hoses, and hydraulic components and advise: RF 6 MM, LF 6 MM RR 5 MM LR 5 MM
  • Extract the existing brake fluid, replenish the system with fresh fluid, bleed the system of any air or preexisting brake fluid.
  • TEST THE STARTING/CHARGING SYSTEM AND ADVISE:
  • FOUND:I tested the battery. The battery test good at this time. I tested the alternator. Alternator output is nominal. I tested the starter draw. Started draw is nominal. Based on the customer described symptoms I suspect the battery is beginning to fail.
  • Replace the battery as required, reassemble with equipped hold-down hardware.
  • CALIFORNIA LEAD ACID BATTERY FEE
  • Flush the entire power steering fluid system using a chemical solvent to suspend debris and dissolve varnish, refill and bleed the system using modern flushing equipment, add a system conditioner to extend the hydraulic components life and promote smooth operations.
  • DISASSEMBLE, REPLACE THE REAR SHOCK ABSORBERS, REASSEMBLE.
  • REPLACE THE WINDSHIELD WIPER BLADES AND REPAIR THE WASHER RESERVOIR HOSE.
 
JEFF F. gave our service a 5 star review on 7/29/2021
2014 RAM ProMaster 2500 2021-07-30T22:01:54+00:00

2015 RAM 1500

2021-06-04T22:04:56+00:00

RAM 1500

Mileage
67,950
Service Date
6/3/2021
Services Performed
  • AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
  • PERFORM NECESSARY DIAGNOSTIC TESTING AND ADVISE:
  • FOUND:I inspected the vehicle and confirmed the client"s concern that the steering stability warning lamp is illuminated. I found code 5128 present in the ABS control module. This code indicates there is a steering wheel position signal bias level fault. I inspected the bias level and found that driving straight down the road the bias level is at -12 %. The steering wheel is off center. I inspected the steering and suspension components and found both lower ball joints have over .050 inches of lateral movement. Maximum allowable movement is .020. There does not appear to be any bent components. The right rear front lower control arm eccentric is in the maximum allowable rotational position. I put the vehicle on an alignment rack and pulled alignment readings and found the right front camber and caster is out of specification. There is enough adjustment present to reset the alignment to factory specifications once the ball joints have been replaced.
  • DISASSEMBLE, REPLACE THE LOWER BALL JOINTS, REASSEMBLE.
  • Rotate the tires front to rear to extend tire life.
  • Inspect and make required adjustments to set "toe", "caster", and "camber" to factory specifications on the front and rear suspension (where applicable). Alignment warranty requires tire rotations and checking tire pressure in accordance with manufacturer's specifications.
  • FOUND:
  • Inspect the tire PSI and Inflate to Proper Specifications Front __36___PSI Rear__36___PSI
 
DAVID G. gave our service a 5 star review on 6/3/2021
2015 RAM 1500 2021-06-04T22:04:56+00:00