Ford Archives

2016 Ford Explorer
Mileage
85,487
Service Date
6/29/2023
Services Performed
AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
I inspected the washer system and found the washer pump to be inoperative. The wipers do come on when commanded at the multifunction switch. I verified power/ground to the washer pump when commanded from the switch. Recommend replace washer pump and verify proper operation, continue diagnosis if needed.
WINDSHIELD WASHER PUMP – DISASSEMBLE, REPLACE THE WINDSHIELD WASHER PUMP, REASSEMBLE, TEST FOR PROPER OPERATION.
FOUND:
Inspect the tire PSI and Inflate to Proper Specifications Front __35___PSI Rear__35___PSI
JOCELYN K. gave our service a 5 star review on 6/29/2023
2015 Ford Explorer
Mileage
74,256
Service Date
6/27/2023
Services Performed
AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
STANDARD SYNTHETIC OIL CHANGE SERVICE: ____ SERVICE LIGHT RESET (This price applies to most cars, SUV's, trucks, and European cars cost extra) ____ LUBE STICKER Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades, extra –OIL AND FILTER CHANGE – Replace the oil drain plug sealing washer where applicable –FULL DIGITAL VEHICLE INSPECTION W/PICTURES –CHECK AND TOP OFF ALL FLUIDS –VISUAL BRAKE INSPECTION FRONT AND REAR –VISUAL CHECK FOR POSSIBLE OIL LEAKS –INSPECT DRIVE BELTS AND HOSES –INSPECT FRONT/REAR WIPER BLADES –INSPECT THE TIRES AND SET TO PROPER PSI ** –INSPECT THE ENGINE AIR FILTER AND CABIN AIR FILTER –INSPECT FRONT AND REAR SUSPENSION –INSPECT FRONT/REAR STRUTS/SHOCKS –PERFORM EXTERIOR VEHICLE LIGHT INSPECTION –INSPECT CV AXLES/BOOTS/DRIVESHAFT(S) –INSPECT STEERING LINKAGE –RESET SERVICE LIGHT –ROAD TEST VEHICLE –CLEAN WINDSHIELD *** ** TIRE ROTATION ADDITIONAL FEE *** WASH VEHICLE WHEN TIME PERMITS
Environmental Waste Disposal Fee, EPA ID# CAL000295851
California Recycling Fee
FOUND: WE FOUND THE FRONT & REAR BRAKE LININGS IN SPECIFICATIONS AT THIS TIME.
CLEAN AS BEST POSSIBLE AND INSPECT THE SOURCE OF LEAK(S) AND ADVISE.
CONTROL ARM – Remove & Replace – Lower,Both – [DOES NOT include alignment.]
Inspect and make required adjustments to set "toe", "caster", and "camber" to factory specifications on the front and rear suspension (where applicable). Alignment warranty requires tire rotations and checking tire pressure in accordance with manufacturer's specifications.
Pressure test the system, inspect the accessory drive belts and cooling system hoses, drain and refill the cooling system.
Drain or vacuum extract the differential oil as required, refill with the correct oil (does not include removal of the differential cover).
TRANSFER CASE OIL SEAL – Remove & Replace – All,w/Differential Oil Cooler
Inspect the tire PSI and Inflate to Proper Specifications Front _35____PSI Rear__35___PSI
RHONDA N. gave our service a 5 star review on 6/28/2023
2018 Ford Edge
Mileage
47,547
Service Date
6/26/2023
Services Performed
AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
PERFORM NECESSARY DIAGNOSTIC TESTING AND ADVISE:
FOUND: I inspected the vehicle and verified the client's concern that the check engine light is illuminated, there is a drivability issue present and a noticeable noise at idle during the concern. I retrieved diagnostic trouble code p0302 which indicates there is an issue with the number two cylinder. Following the outlined instructions provided by the manufacturer I performed a cooling system leak down test and found there is coolant entering the cylinder due to a faulty manufacturing process during engine building. Replacement of the engine with an updated engine design will be required. Recommend installing the updated engine available from Ford to remedy this problem.
FOUND:
Inspect the tire PSI and Inflate to Proper Specifications Front __35___PSI Rear__35___PSI
ALICIA K. gave our service a 5 star review on 6/26/2023
2015 Ford Fusion
Mileage
87,400
Service Date
5/25/2023
Services Performed
AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
STANDARD SYNTHETIC OIL CHANGE SERVICE: ____ SERVICE LIGHT RESET (This price applies to most cars, SUV's, trucks, and European cars cost extra) ____ LUBE STICKER Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades, extra –OIL AND FILTER CHANGE – Replace the oil drain plug sealing washer where applicable –FULL DIGITAL VEHICLE INSPECTION W/PICTURES –CHECK AND TOP OFF ALL FLUIDS –VISUAL BRAKE INSPECTION FRONT AND REAR –VISUAL CHECK FOR POSSIBLE OIL LEAKS –INSPECT DRIVE BELTS AND HOSES –INSPECT FRONT/REAR WIPER BLADES –INSPECT THE TIRES AND SET TO PROPER PSI ** –INSPECT THE ENGINE AIR FILTER AND CABIN AIR FILTER –INSPECT FRONT AND REAR SUSPENSION –INSPECT FRONT/REAR STRUTS/SHOCKS –PERFORM EXTERIOR VEHICLE LIGHT INSPECTION –INSPECT CV AXLES/BOOTS/DRIVESHAFT(S) –INSPECT STEERING LINKAGE –RESET SERVICE LIGHT –ROAD TEST VEHICLE –CLEAN WINDSHIELD *** ** TIRE ROTATION ADDITIONAL FEE *** WASH VEHICLE WHEN TIME PERMITS
Environmental Waste Disposal Fee, EPA ID# CAL000295851
California Recycling Fee
FOUND: WE FOUND THE FRONT & REAR BRAKE LININGS IN SPECIFICATIONS AT THIS TIME.
Clean the throttle body and butterfly valve, clean the mass air flow sensor, induce a cleaner to service the intake valves, intake plenum, combustion chamber, piston tops, + add a concentrated cleaner to the fuel tank. Take advantage of these cleaning chemicals by filling your fuel tank right away!
Inspect the tire PSI and Inflate to Proper Specifications Front __35___PSI Rear__35___PSI
DEBBIE L. gave our service a 5 star review on 5/26/2023
2017 Ford Fusion
Mileage
115,669
Service Date
5/11/2023
Services Performed
AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
ENGINE MOUNT – DISASSEMBLE, REPLACE THE RIGHT ENGINE MOUNT, REASSEMBLE.
WATERS III S. gave our service a 5 star review on 5/11/2023
2005 Ford Escape
Mileage
108,513
Service Date
4/28/2023
Services Performed
ENGINE OIL PAN &/OR GASKET – Remove & Replace – Base,V6
California Recycling Fee
Replace the battery as required, reassemble with equipped hold-down hardware.
CALIFORNIA LEAD ACID BATTERY FEE
USE THE FACTORY RECOMMENDED OIL TYPE AND QUANTITY.
Environmental Waste Disposal Fee, EPA ID# CAL000295851
Extract the existing brake fluid, replenish the system with fresh fluid, bleed the system of any air or preexisting brake fluid.
CLEAN AND ADJUST THE DRUM BRAKES AS REQUIRED
SPARK PLUGS – Remove & Replace – Base,V6 – [Includes: R&I Upper Intake Manifold Gasket.]
REMOVE & REPLACE- AIR FILTER
STABILIZER BAR CONTROL LINK – Remove & Replace – Both
Clean the throttle body and butterfly valve, clean the mass air flow sensor, induce a cleaner to service the intake valves, intake plenum, combustion chamber, piston tops, + add a concentrated cleaner to the fuel tank. Take advantage of these cleaning chemicals by filling your fuel tank right away!
RADIATOR HOSE – Remove & Replace – Base,V6 Both
Inspect the tire PSI and Inflate to Proper Specifications Front __30___PSI Rear__30___PSI
DEAN C. gave our service a 5 star review on 4/28/2023
2015 Ford Escape
Mileage
39,072
Service Date
4/25/2023
Services Performed
AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
STANDARD SYNTHETIC OIL CHANGE SERVICE: ____ SERVICE LIGHT RESET (This price applies to most cars, SUV's, trucks, and European cars cost extra) ____ LUBE STICKER Quote is for 5 quarts of Multi-grade synthetic motor oil per manufacturer specifications, additional quarts, grades, extra –OIL AND FILTER CHANGE – Replace the oil drain plug sealing washer where applicable –FULL DIGITAL VEHICLE INSPECTION W/PICTURES –CHECK AND TOP OFF ALL FLUIDS –VISUAL BRAKE INSPECTION FRONT AND REAR –VISUAL CHECK FOR POSSIBLE OIL LEAKS –INSPECT DRIVE BELTS AND HOSES –INSPECT FRONT/REAR WIPER BLADES –INSPECT THE TIRES AND SET TO PROPER PSI ** –INSPECT THE ENGINE AIR FILTER AND CABIN AIR FILTER –INSPECT FRONT AND REAR SUSPENSION –INSPECT FRONT/REAR STRUTS/SHOCKS –PERFORM EXTERIOR VEHICLE LIGHT INSPECTION –INSPECT CV AXLES/BOOTS/DRIVESHAFT(S) –INSPECT STEERING LINKAGE –RESET SERVICE LIGHT –ROAD TEST VEHICLE –CLEAN WINDSHIELD *** ** TIRE ROTATION ADDITIONAL FEE *** WASH VEHICLE WHEN TIME PERMITS
California Recycling Fee
Environmental Waste Disposal Fee, EPA ID# CAL000295851
FOUND:
Inspect the tire PSI and Inflate to Proper Specifications Front __35___PSI Rear__35___PSI
REPLACE THE WINDSHIELD WIPER BLADES
Replace the battery as required, reassemble with equipped hold-down hardware.
CALIFORNIA LEAD ACID BATTERY FEE
YANNA W. gave our service a 5 star review on 4/25/2023
2007 Ford Expedition
Mileage
163,846
Service Date
4/21/2023
Services Performed
AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
WE FOUND THE WINDOW REGULATOR FROZEN NOT ALLOWING THE WINDOW MOTOR TO OPERATE AS REQUIRED. THIS CAUSED THE MOTOR TO FAIL. AT THIS TIME WE RECOMMEND TO REPLACE BOTH THE MOTOR AND REGULATOR FOR REPAIR.
REMOVE & REPLACE- INSTALL A NEW DRIVERS SIDE WINDOW MOTOR AND REGULATOR FOR REPAIR AND RECHECK THE SYSTEM OPERATION.
RICHARD V. gave our service a 5 star review on 4/23/2023
2021 Ford F-150
Mileage
20,244
Service Date
4/14/2023
Services Performed
Inspect and make required adjustments to set "toe", "caster", and "camber" to factory specifications on the front and rear suspension (where applicable). Alignment warranty requires tire rotations and checking tire pressure in accordance with manufacturer's specifications.
Inspect the tire PSI and Inflate to Proper Specifications Front __35___PSI Rear__35___PSI
HUNTER O. gave our service a 5 star review on 4/14/2023
2011 Ford Fusion
Mileage
115,382
Service Date
3/30/2023
Services Performed
AAA DISCOUNT REWARDS MEMBER CARD # ……………………………
INSPECT AND ADVISE: I performed a test drive and confirmed the customer's concern, that there's a squeaking type noise present from the front suspension area when coming to a stop or when going over bumps.
Roadtest, inspect the integrity of the steering and suspension components, inspect the front and rear tires, inspect for excessive "play" in the wheel bearings and other related components, and advise: I inspected the vehicle and confirmed there is a squeaking noise coming from the left front upper control arm area. Further inspections confirmed that the upper control arm assembly bushings are making excessive noise. Recommend replace upper control arm at LF. We replaced the upper control arms on 12/2018 @ 94,442 miles. We will replace the control arm assembly, under warranty.
DISASSEMBLE, REPLACE THE LEFT UPPER CONTROL ARM ASSEMBLY, REASSEMBLE.
FOUND:
Inspect the tire PSI and Inflate to Proper Specifications Front _35____PSI Rear__35___PSI
USE THE FACTORY RECOMMENDED OIL TYPE AND QUANTITY.
Environmental Waste Disposal Fee, EPA ID# CAL000295851
THOMAS & JOSIE T. gave our service a 5 star review on 3/31/2023